Game Technician 1 (Full-Time; Varied Shift) $17.00/hour

Harrah's Cherokee Casino Resort•Cherokee, NC

5d•$17•Onsite

About The Position

This is an entry level position that provides service to internal and external guest while ensuring gaming devices receive maintenance, repairs, perform projects, and test gaming equipment in a timely manner to ensure maximum opportunity of availability.

Requirements

High school diploma or GED required
Valid driver’s license required with no more than one (1) DUI convictions or 3 or more moving violations, 3 or more traffic citation convictions in the past 3 years (from date of conviction) or conviction for suspension or conviction for at fault accident within the last 3 years preferred
Must demonstrate the following essential knowledge and skills:
Basic electronics knowledge
Use of hand tools
Willingness to learn
Excellent attendance record in previous positions
Attention to detail
Neat, professional appearance with excellent personal hygiene
Follow written and oral communications
Ø Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
Use multi-meter (AC/DC and continuity test)
Use of manufacturers test equipment
Must be able to operate in mentally and physically stressful situations
Must be able to lift 300 pounds using a dolly
Must be able to lift 100 pounds with team lifting
Must be able to lift 50 pounds manually
Must be able to maneuver to all areas of casino
Must be able to stoop, bend, reach, kneel, twist, crawl and grip items
Must be able to be on feet for long periods of time
Must be able to respond to visual and aural cues
Must be able to read, write, speak, and understand English
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including secondhand smoke
Must be able to work a flexible schedule including weekends, evenings, and holidays

Nice To Haves

One year electronics Training, Certification, Technical School or experience preferred

Responsibilities

Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
Conduct preventative maintenance on gaming devices
Maintain a sense of urgency in responding to calls over the radio
Take initiative to provide internal and external service to guest, coworkers and supervisors
Conduct manufacturers I/O tests
Observe repairs conducted by higher Level Game Technicians
Invoke service recovery
Perform ticket in/out, and multi-denomination testing on gaming devices in accordance with internal controls
Translate and explain game recall, pay tables and logs
Isolate and diagnose repairs on gaming devices, sub-component, and related equipment
Install, convert and move gaming devices
Posses the ability to work in a individual, or team environment
Maintain technical brand certification (yearly)
Demonstrate high levels of required service skills on a consistent basis
Delight our guests with outstanding service
Adhere to regulatory, departmental, and company policies/procedures in an ethical manner