GameStop Store Manager - 5737

GameStop-posted 5 months ago
$16 - $24/Yr
Full-time • Manager
Walker, LA
5,001-10,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit.

  • Manage and lead in a multiunit capacity.
  • Provide and model best-in-class guest service.
  • Promptly greet guests and respond to guest questions/concerns quickly, effectively, and courteously.
  • Assist guests with meeting their video gaming needs.
  • Inform guests of special promotions and recommend additional items as appropriate.
  • Apply all selling behaviors during every transaction and thank every guest for shopping at GameStop.
  • Support the total shopping environment, including visual and operational elements.
  • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system.
  • Respond to guest comments or questions in person or on the phone.
  • Promote GameStop’s unique guest benefits.
  • Recruit, interview, hire, assess, develop, and retain high-performing associates.
  • Ensure associates have completed their onboarding, job training, and compliance training.
  • Communicate regularly with store associates and District Manager.
  • Set guest service expectations for store associates and train them in all aspects of their job responsibilities.
  • Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers.
  • Schedule store associates ensuring that the scheduling guidelines are followed.
  • Supervise staffing levels to achieve optimum guest service at all times.
  • Approve payroll and verify that store associates are paid for all time worked.
  • Provide timely and appropriate recognition and feedback to all store associates concerning performance.
  • Ensure that all areas of the store are neat, clean, organized, and merchandised per company guidelines.
  • Ensure Omni-Channel orders are fulfilled and shipped daily.
  • Perform store inventory counts and stock/restock merchandise.
  • Protect company assets through effective inventory control and loss prevention practices.
  • Lead store team in meeting and exceeding sales, profit, and shrink goals.
  • Count, balance and reconcile daily business transaction totals correctly.
  • Ensure that all closeout paperwork for daily business transactions is completed correctly.
  • Verify all shipments for discrepancies/shortages.
  • Process defectives/recalls and stock pulls accurately and promptly.
  • Maintain awareness of associate and guest safety.
  • Report any injuries promptly per company guidelines.
  • Maintain store records/files in a neat and organized manner.
  • Form professional partnerships with appropriate military personnel on assigned military base.
  • Consistently adhere to GameStop policies and procedures.
  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years of age.
  • High school diploma or equivalent required.
  • At least 1 year of retail management experience required.
  • At least 3 years of retail sales, guest service, and/or management/leadership experience preferred.
  • Video game knowledge preferred.
  • Associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
  • Bilingual English/Spanish speaking and writing skills preferred.
  • Full-time store positions at GameStop are eligible to participate in incentive programs.
  • 401(k).
  • Paid time off.
  • Dental, vision, and health insurance.
  • Positions at GameStop may also be eligible for a bonus and/or other incentives.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service