Game Day Receptionist / Switchboard Operator

Boston Red Sox and Fenway Sports Management • Boston, MA

2d • Onsite

About The Position

The People & Culture Team at the Boston Red Sox is focused on cultivating a front-office grounded in our values, our commitment to inclusion, and our pursuit of excellence on and off the field. We elevate the employee experience through our work in Talent Acquisition, Employee Engagement, Learning & Development, Total Rewards, and DEI&B. The People & Culture team is seeking a highly organized, self-motivated and energetic receptionist/switchboard operator to join our current game day switchboard team. This position will work an even number of home games and concerts as the other team members. Switchboard Operators are tasked with greeting visitors and answering phones in a positive and friendly manner. The hourly rate for this role is $ 16.50 .

Requirements

• High-energy personality with strong communication and interpersonal skills.
• Strong customer service orientation.

Responsibilities

• Answer incoming calls and provide information/answers to callers’ questions as appropriate; otherwise direct callers to specific departments in a courteous and efficient manner.
• Greet visitors at the reception desk in a warm and friendly manner and contact employees to meet visitors in the reception area.
• Work with Office Administration team to fill the beverage refrigerator and snack containers in 3rd Floor kitchen at the start of each shift.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed