Game Card Counter/Game Floor Associate- Las Vegas, NV
About The Position
Located at Town Square Mall, Velocity Esports is a cutting-edge esports and entertainment platform with a focus on bringing you next level entertainment experiences. We offer a premier esports lounge, arcade games, bowling, billiards & a full service restaurant & bar, along with live tournaments and other in person entertainment features. Whether competing in a tournament or enjoying elevated casual dining, craft beverages and arcade games in person at one of our venues, our commitment is to deliver "Next Level Gaming, Next Level Fun" to our guests. Daily Tasks As a Game Card Counter,/Game Floor Associate, you are responsible for assisting guests with purchasing, loading, and recharging game cards while providing friendly and efficient service. You will explain game card usage, promotions, and pricing options, ensuring guests have a smooth and enjoyable gaming experience. Accurately handling cash, credit card transactions, and maintaining the balance of your cash drawer is essential. You will also be responsible for troubleshooting minor card issues, assisting with prize redemption inquiries, restocking prize counters, and keeping the area clean and organized. Providing excellent customer service and quickly resolving guest concerns are key parts of this role.
Requirements
- Previous cash handling experience is preferred but not required.
- Excellent customer service and communication skills.
- Ability to multitask and work well under pressure.
- Positive attitude and professional appearance.
- Must be able to stand and walk for extended periods.
- Availability to work flexible shifts, including nights, weekends, and holidays.
- Must be able to provide authorization to work in the US - we use E-verify.
- Any offer of employment made may be subject to a Background Investigation.
- Any offer of employment is made with the explicit understanding that it is contingent upon a satisfactory Background Investigation.
- Velocity Esports, Inc. (and its affiliates) reserves the right to take adverse action at any time if the Background Investigation reveals any violation of the company's policy or reflects negatively on the company or its operations
Responsibilities
- Assisting guests with purchasing, loading, and recharging game cards
- Explaining game card usage, promotions, and pricing options
- Accurately handling cash and credit card transactions
- Maintaining the balance of your cash drawer
- Troubleshooting minor card issues
- Assisting with prize redemption inquiries
- Restocking prize counters
- Keeping the area clean and organized
- Resolving guest concerns
Benefits
- Discount meals
- Gameplay, including Esports, discounts
- Paid Sick Time
- Medical, Dental and Vision insurance for Full-time employees (30+ hours)
- Flexible schedules
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
