We are offering an exciting opportunity for a guest-focused, friendly, outgoing individual to greet and assist guests as our Gallery Host/Front Desk.
Check-in/Check-out hotel guests
Process all payments according to established hotel requirements
Provide information and assistance to all guests and vendors
Prepares all necessary reports during each shift for the management team
Follow financial control procedures for cash, vouchers, inventories, and receivables
Prepare, set up, stock, take down, clean, and provide quality beverages and food products, adhering to all recipe and presentation standards
Ensure gallery remains well-stocked at all times
Receiving food and beverage orders as needed
Prepare and plate all food items on the menu
Cleaning and sanitizing countertops and floors after each shift
Validate customers' IDs and monitor all beverage consumption in order to avoid severe intoxication
Ability to use hot food preparation machines such as, but not limited to, oven, stove, and microwave to cook or heat food items
Basic knowledge of how to operate all Food and Beverage equipment
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Ability to work well in stressful situations
Readily available and approachable for all guests while providing excellent guest service
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time.
While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors.
Island Hospitality is unable to guarantee a specific number of work hours per week.
Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA plans available!
Dependent care FSA
Identity Theft Protection Insurance
Commuter benefits including transit & parking
Pet Insurance
PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Incentive based bonus program
Free room nights at our hotels and employee discounts within your hotel brand
Discounts for friends and family within your hotel brand
Team Member recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals