Gallery Assistant (Part-time, Temporary)

Christie's•New York, NY

3d•$20 - $20•Onsite

About The Position

Gallery Assistant - Part-time, Temporary The Company Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing constant innovation while not forgetting our age old values; Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement & Innovation. Colleagues across all departments are truly passionate about what they do and it is constantly inspiring to work with industry leaders across all segments of the business. Why This Role Matters Gallery Assistants are a team of part-time staff that deliver exceptional client service to internal and external clients at the Front of House in New York during Marquee Weeks. They liaise with auction and operations departments when necessary to ensure clients’ queries and issues are handled as promptly and efficiently as possible. Finally, Gallery Assistants may be asked to perform Client Service in areas such as the Front Counter and Registration Desk This is a part-time position. Please note that Christie’s is not in a position to offer volunteer work or sponsor a visa for this position. If successful, you must be eligible to work in the US and have valid work authorization at time of offer. How You Will Make An Impact Gallery Assistants may be asked to perform Client Service in areas such as the Front Counter, Galleries, Payments and Registration Desk. Answer clients’ inquiries about sales and views, and respond to general questions regarding the auction process. Staff the galleries, coat check and/or client lounge during sale viewings and on sale days. Provide superior client service through gracious and attentive demeanor, prompt assistance, and by treating all Christie's clients in the most helpful and cordial manner. Locate and sometimes handle property kept on display during viewing hours. Assist Security in guarding the property on view by keeping an alert and watchful eye on the viewing area. Ensure the tidiness of galleries and coat check. May assist with taking bid instructions, Christie’s LIVE clerking and telephone bidding. Liaise with Bids & Client Service staff to obtain condition reports and/or catalogues and supplies for clients. Collate client feedback for Client Service Supervisory team. Take direction from the Bids & Client Service Supervisory team or specialists to perform ad hoc duties including assisting the Client Service team as needed. Follow Christie’s Dress Code policy (i.e. Black professional suiting). What You Will Bring To The Team Flexible approach to job role and working hours, including weekend availability, is essential Demonstrated experience in delivering excellent client service in a luxury, commercial environment, including active listening, empathy and patience Highest standard of confidentiality, discretion and work ethic Strong IT skills Knowledge of, and enthusiasm for, Fine and Decorative Arts Excellent standards of self-presentation with a friendly, enthusiastic and welcoming disposition Commitment to punctual attendance Excellent communication skills (particularly in spoken English) Working Conditions Work is performed in an often busy front of house setting Physical Requirements Required to stand throughout the duration of the shift, except during breaks Ability to feel comfortable in public greeting and escorting clients within the physical premises Systems & Tools Basic office equipment including personal computer and Microsoft Office Access to personal email is required Christie’s, Inc. is committed to principles of equal employment opportunity, affirmative action, and to compliance with all federal, state, and local laws concerning employment discrimination, including the Americans with Disabilities Act. To this end, Christie’s Inc. ensures equal opportunity to all employees and applicants, regardless of race, color, age, sex, sexual orientation, religion, marital status, national origin or ancestry, citizenship, lawful alien status, physical, mental, and medical disability, veteran status or liability status for service in the United States Armed Forces.

Requirements

Flexible approach to job role and working hours, including weekend availability, is essential
Demonstrated experience in delivering excellent client service in a luxury, commercial environment, including active listening, empathy and patience
Highest standard of confidentiality, discretion and work ethic
Strong IT skills
Knowledge of, and enthusiasm for, Fine and Decorative Arts
Excellent standards of self-presentation with a friendly, enthusiastic and welcoming disposition
Commitment to punctual attendance
Excellent communication skills (particularly in spoken English)

Responsibilities

Gallery Assistants may be asked to perform Client Service in areas such as the Front Counter, Galleries, Payments and Registration Desk.
Answer clients’ inquiries about sales and views, and respond to general questions regarding the auction process.
Staff the galleries, coat check and/or client lounge during sale viewings and on sale days.
Provide superior client service through gracious and attentive demeanor, prompt assistance, and by treating all Christie's clients in the most helpful and cordial manner.
Locate and sometimes handle property kept on display during viewing hours.
Assist Security in guarding the property on view by keeping an alert and watchful eye on the viewing area.
Ensure the tidiness of galleries and coat check.
May assist with taking bid instructions, Christie’s LIVE clerking and telephone bidding.
Liaise with Bids & Client Service staff to obtain condition reports and/or catalogues and supplies for clients.
Collate client feedback for Client Service Supervisory team.
Take direction from the Bids & Client Service Supervisory team or specialists to perform ad hoc duties including assisting the Client Service team as needed.
Follow Christie’s Dress Code policy (i.e. Black professional suiting).