Gallery Advisor

Tesla • Englewood, NJ

385d

About The Position

As a Tesla Advisor, you play a crucial role in promoting Tesla's mission to accelerate the world's transition to sustainable energy. Your primary responsibility is to provide an engaging and educational experience for customers, guiding them from their initial visit to the showroom through to the delivery of their vehicle. This position requires a strong focus on customer service and sales, ensuring that client expectations are not only met but exceeded.

Requirements

• 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals.
• Passionate about the Tesla Mission and our innovations in the personal transportation industry.
• Highly organized and excellent written and verbal communication skills.
• Proficient with Microsoft Office Suite and CRM tools.
• Ability to work evening hours, weekends, and holidays in a retail environment.
• Ability to obtain appropriate state licensing, where applicable.
• Valid driver's license required.

Responsibilities

• Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations.
• Excite and educate prospective customers through various channels about Tesla's product offerings.
• Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers.
• Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion.
• Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets.
• Demonstrate expertise in Tesla's products and services and stay updated on EV trends and local incentives.
• Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Transportation Equipment Manufacturing
• Education Level: No Education Listed