FWSP Student Clerical - Career Development Center

University of Central Oklahoma-posted 2 months ago
Part-time • Intern
Edmond, OK
Educational Services
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This is a Federal Work Study Program (FWSP) student clerical position in which the student will perform computer and customer service-related duties in an office setting. Typical duties may include but are not limited to typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.

  • Schedule career development appointments for students and alumni via Handshake.
  • Respond to information requests and answer questions via phone, email, and in-person.
  • Assist with event preparation and execution as needed, such as putting out posters, making phone calls, setting up tables, etc.
  • Manage room bookings utilizing Microsoft Bookings.
  • Assist with creating relevant marketing content for social media platforms.
  • Perform basic troubleshooting for customers regarding virtual resources and services.
  • Promote the department and services at events and tabling opportunities.
  • Must be enrolled at least half-time to be eligible to work any UCO student position.
  • Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates.
  • International students must be enrolled full-time to be eligible to work as a student employee.
  • Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.
  • Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer.
  • Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer.
  • Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer.
  • Previous customer service experience is preferred.
  • Experience using social media, especially Instagram, Facebook, and Twitter.
  • Experience with design software, such as Adobe Illustrator or Canva.
  • Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.
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