FWS - IT Student Technician

Winthrop University • Rock Hill, SC

58d • $11

About The Position

Second level technical support for Technology Services

Requirements

• Minimum of four (4) semesters remaining as a Winthrop student
• Working technical knowledge of hardware and software
• Good verbal (phone and in person) and written communication skills
• Attention to detail
• Works well independently and with others

Responsibilities

• Prepare and install computer hardware and software
• Relocate computer hardware
• Process and decommission hardware
• Accurately record updates into ticket tracking system
• Monitor assigned tasks and prioritize critical action items
• Troubleshoot and resolve technical issues for the campus community
• Assist with / update internal and external documentation

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees