FVP Project Management, Group Wholesale Banking & Markets T&O

UOB•Phoenix, AZ

66d

About The Position

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Be part of a high-profile initiative that is shaping the future of the Bank. Your contributions will directly influence how we operate and deliver value. Modernisation, digitisation & cost transformation focus with senior stakeholder engagement. The Process Reengineering (PRE) FVP position is a critical role within PRE team, responsible for leading strategic quality, efficiency & productivity pipelines & initiatives across both retail & wholesale Ops that streamline processes, reduce operational costs, and improve service delivery. An opportunity for an experienced, mature FVP who brings significant expertise and leadership with operational improvement initiatives. Lead and manage complex process reengineering projects across multiple banking functions (e.g. retail banking operations, wholesale banking operations and contact centre). Design and implement Lean Six Sigma frameworks, methodologies, and tools to drive continuous improvement. Collaborate with business leaders to identify operational inefficiencies, process risks, and improvement opportunities. Hands-on leader, someone who thrives in execution—not strategy. You’ll be actively involved in delivery, working across people, processes, and change. Practical change agent, you’re comfortable rolling up your sleeves, you’ll work at all levels to drive meaningful transformation. Facilitate process discovery workshops, value stream mapping, and root cause analysis sessions with cross-functional stakeholders. Drive initiatives to simplify, digitize, and automate processes, working with technology and data teams. Build and maintain a pipeline of process improvement projects, with clear business cases and ROI tracking. Mentor, coach, and develop a team of Lean Six Sigma practitioners, fostering a culture of operational excellence. Monitor and report on operational performance metrics, improvement outcomes, and cost savings. Work closely with operations teams to review and design target processes, and ensure all process changes are compliant with internal controls, regulatory requirements, and operational risk standards. Serve as a strategic advisor to senior management on operational strategy, process governance, and efficiency initiatives.

Requirements

experienced, mature FVP who brings significant expertise and leadership with operational improvement initiatives
Hands-on leader, someone who thrives in execution—not strategy. You’ll be actively involved in delivery, working across people, processes, and change.
Practical change agent, you’re comfortable rolling up your sleeves, you’ll work at all levels to drive meaningful transformation.

Responsibilities

Lead and manage complex process reengineering projects across multiple banking functions (e.g. retail banking operations, wholesale banking operations and contact centre).
Design and implement Lean Six Sigma frameworks, methodologies, and tools to drive continuous improvement.
Collaborate with business leaders to identify operational inefficiencies, process risks, and improvement opportunities.
Facilitate process discovery workshops, value stream mapping, and root cause analysis sessions with cross-functional stakeholders.
Drive initiatives to simplify, digitize, and automate processes, working with technology and data teams.
Build and maintain a pipeline of process improvement projects, with clear business cases and ROI tracking.
Mentor, coach, and develop a team of Lean Six Sigma practitioners, fostering a culture of operational excellence.
Monitor and report on operational performance metrics, improvement outcomes, and cost savings.
Work closely with operations teams to review and design target processes, and ensure all process changes are compliant with internal controls, regulatory requirements, and operational risk standards.
Serve as a strategic advisor to senior management on operational strategy, process governance, and efficiency initiatives.