Fusion Center Operations - Senior Associate

JPMorgan Chase & Co. • New York, NY

9h

About The Position

JP Morgan Chase & Co.’s Security Fusion Center is a joint initiative between
Global Security (GS) and Cybersecurity Technology & Controls (CTC) to integrate
intelligence and global operations on threats that cross physical and cyber
security lines. The Security Fusion Center enables continuous collaboration via
co-location of GS’s Global Security Operations Center (GSOC) and CTC’s Cyber
Security Operations Center (CSOC), providing a critical shared leadership hub
for the Chief Security Officer, Chief Information Security Officer and members
of their senior leadership teams.

As a Fusion Center Operations - Senior Associate in Global Security, you will be
responsible for the coordination of Global Intelligence programs via the fusion
center, including; Fusion Center Operations, Early Watch and Warning, and client
engagements. In this role, you will report to  Global Intelligence’s Fusion
Center Operations Manager. The ideal candidate will have experience presenting
to C-Level audiences, be familiar with the firm’s security posture, and have a
degree of familiarity with both the physical and cyber intelligence requirements
of a large multinational corporation.

Requirements

• Bachelor’s degree in Intelligence, Security Studies, International Relations, Cyber Security, Communications or related field.
• Minimum 5 years of experience in fusion centers, intelligence analysis, security operations, or related roles within financial services or government.
• Ability to manage projects in a demanding customer environment that may require off-hours responses.
• Strong written and verbal communication skills to develop and maintain high-level relationships.
• Strong understanding of geopolitical, cyber, and operational risk landscapes.
• Experience with technical collection platforms, data visualization, and incident management systems.
• Excellent communication, collaboration, and stakeholder engagement skills.
• Ability to synthesize complex information and produce actionable intelligence products.
• Proficiency with Microsoft Office Suite, ESRI, and other relevant analytical tools.
• Familiarity with ArcGIS or other mapping tools.

Nice To Haves

• Hold an advanced degree in a relevant field.
• Demonstrate deep expertise in incident monitoring, intelligence collection, risk mitigation, and crisis management.
• Coordinate with cross-functional teams to identify risk indicators and enhance threat detection.
• Apply data-driven analytics to improve intelligence products and brief senior audiences effectively.
• Present confidently to C-level audiences and tailor messages to diverse stakeholders.
• Maintain strong interest in intelligence, cyber threat intelligence, and geopolitics.

Responsibilities

• Lead daily fusion center operations, including events, drills, and exercises; maintain artifacts, dashboards, logistics, and video wall layouts.
• Facilitate clear, timely communication for leadership within the fusion center.
• Monitor incidents, collect intelligence, and coordinate risk mitigation across stakeholders.
• Assess intelligence and case management technology gaps; document findings and track remediation.
• Drive client engagement for the fusion center; create demos and presentations for client visits.
• Report regularly on impact metrics for the fusion center; synthesize insights for leadership.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level