Furniture Sales Specialist

Big Lots • Auburn, MA

397d

About The Position

The Furniture Sales Specialist is responsible for providing exceptional customer service while maintaining a thorough understanding of products, services, and payment options. This role focuses on driving sales of indoor and outdoor furniture, building customer relationships, and ensuring the operational and merchandising standards of the furniture department are met.

Requirements

• Must be at least 18 years of age.
• Strong customer service, communication, and interpersonal skills required.
• Prior retail sales experience and knowledge of sales techniques preferred.
• Ability to work a flexible schedule including nights, weekends, and holidays required.
• Previous experience operating a point-of-sale system preferred.
• Ability to lift, carry, push, and pull a minimum of 50 pounds required.
• Basic English literacy and math skills required.

Nice To Haves

• Prior retail sales experience and knowledge of sales techniques preferred.
• Previous experience operating a point-of-sale system preferred.

Responsibilities

• Provide superior customer service by listening to customer needs and offering product, service, and payment option information.
• Maintain up-to-date knowledge of product details and competing product comparisons to assist customers in making informed decisions.
• Utilize cross-selling techniques to enhance sales opportunities.
• Assist with basic clienteling activities to foster customer relationships.
• Maintain accurate records related to furniture inventory, price holds, special orders, and customer pick-ups.
• Participate in the warehousing and organization of furniture stock and assist with furniture freight processing as needed.
• Identify and communicate furniture display needs and assemble display items accordingly.
• Ensure all processes related to furniture transactions are completed properly and operate point-of-sale systems efficiently.
• Maintain merchandising and presentation standards of the department and perform merchandise recovery functions as needed.
• Maintain the appearance of the store's interior and exterior to company standards, including light maintenance duties and cleaning.
• Perform other tasks as assigned by Furniture and Store Leadership.

Benefits

• 20% discount on almost everything in store, including food.
• 30% discount on indoor and outdoor furniture.
• Same day pay option for hourly associates.
• Discounts on Apple products, Verizon, AT&T services, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees