Furniture Sales Consultant – Hourly + Commission

La-Z-Boy • Newington, NH

115d • $22,880 - $80,000

About The Position

Are you looking for unlimited income? Do you have years of commission experience? We are looking for a Lead Sales Associate to join our team! At La-Z-Boy we are committed to improving our customers’ lives by helping them transform their houses into homes. Sales Representatives at La-Z-Boy Furniture are paid hourly plus commission on written sales with NO COMMISSION CAP. Our average retail sales representatives earn over $59,000/year with top performers earning over $84,000.

Requirements

• High School Diploma or equivalent.
• Previous selling experience and ability to close a sale strongly preferred.
• Excellent communication, customer service skills, and organizational skills.
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence.
• Demonstrated persuasion and negotiation skills.
• Ability to effectively manage time and conflicting priorities.
• Ability to effectively and productively work with others as a team.
• Ability to work the schedule and hours dictated by business needs.
• Ability to work evenings, weekends and holidays as required.
• Initiative to meet assigned goals, missions and objectives and motivated to achieve more.
• Strong attention to detail.
• Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint.

Nice To Haves

• Bachelor’s degree in Business or a related field.

Responsibilities

• Drives Sales by contributing to store sales goals by selling furniture, accessories and services offered by La-Z-Boy.
• Promote the Design program & assist the Designer to achieve established Design program sales goals.
• Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers.
• Develop and utilize sales skills and principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service and continuing contact with all previous and potential customers.
• Maximize store promotions, marketing initiatives, and grassroots programs.
• Maintain strong knowledge of the features and benefits of existing and new product lines.
• Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.
• Execute and champion the Design process following the established company guidelines.
• Provide the highest level of customer service to all current and future customers.
• Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products.
• Effectively use Podium to ensure customer satisfaction and future follow-up.
• Make sound business decisions to deliver customer satisfaction and promote team environment.
• Provide support by being responsive to incoming phone calls and emails.
• Assist in handling customer issues and/or complaints.
• Maintain a positive working relationship with all store employees.
• Assist to train, coach and develop new peers on La-Z-Boy product knowledge and selling process/skills.
• Help promote and champion a culture of sales and service.
• Assist with maintenance of the overall visual appearance of store.
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries.
• Responsible for accurately completing daily On-Point system logs.
• Maintain adequate knowledge of company standards, product knowledge and internal processes and systems.
• Consistently schedule deliveries with customers.
• Responsible for opening and closing of the store.

Benefits

• Health Insurance through Blue Cross/Blue Shield.
• Dental and Vision Insurance.
• Paid Vacation.
• 401k with match.
• Paid Training.
• Employee Assistance program (EAP).
• Access to FREE and DISCOUNTED resources for mental health, financial planning, legal advice, and caregiving referrals.
• Access to FREE online education resources.
• FREE online will documentation preparation.
• Help with better health care choices.
• Employee Rewards: BRAVO POINTS.
• Rewards for top sellers.
• Employee Referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees