Furniture Repair Coordinator

MillerKnollBatavia, OH
12dOnsite

About The Position

At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings. Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. Design Within Reach is looking for a Furniture Repair Coordinator to join our team on a Monday through Thursday 6 am to 4:30 pm schedule, and we want it to be you! You’ll work in a fast-paced environment where you will receive, pack, and ship our merchandise as well as upholding our high shipping standards. (This role is full-time with the potential for overtime) If you choose to join our team as a Furniture Repair Coordinator, you will be eligible for our comprehensive benefits package including medical, dental and vision insurance, paid vacation, paid holidays, sick time, parental leave, pet insurance, 401K match, fitness facility, growth opportunities, and more. We are seeking a Furniture Repair Coordinator to join our fast-paced team. In this role, you will manage furniture repair and refurbishment processes, ensuring all pieces meet our high standards of quality and craftsmanship.

Requirements

  • You thrive in a very fast-paced environment.
  • Perform in a safe manner consistent with company policies and federal, state, and local laws.
  • You can consistently lift 50 – 75lbs and team lift up-to 250lbs occasionally.
  • You have strong communication skills.

Responsibilities

  • Perform repairs across all furniture categories, including seating, case goods, upholstery, and accessories
  • Diagnose issues, determine repair paths, and execute high-quality fixes
  • Replace components, perform mechanical adjustments, and complete cosmetic touch-ups
  • Ensure all repaired items meet functional, aesthetic, and safety standards
  • Train new technicians on repair processes, tools, and safety standards
  • Support skill development and build consistent workflows
  • Manage parts inventory and ensure timely replenishment
  • Coordinate furniture through repair and refurbishment processes
  • Maintain organized workstations and documentation
  • Identify opportunities to improve efficiency and reduce waste
  • Maintain a safe, clean, and organized work environment
  • Collaborate with warehouse and operations teams to enhance productivity

Benefits

  • Medical, dental, and vision insurance
  • Paid vacation, holidays, and sick time
  • Parental leave and pet insurance
  • 401(k) match
  • Fitness facility access
  • Professional growth opportunities
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