Funeral Home Manager - Funeral Director & Embalmer

DENVER ROLLER INCWest Memphis, AR

About The Position

The Funeral Home/Cemetery Manager is responsible for all facets of funeral home and cemetery operations in the medium sized Roller operations.

Requirements

  • High school diploma plus additional experience in mechanical and maintenance tasks.
  • Must be a dual licensed funeral director/embalmer in the state in which funeral home exists.
  • Must have a minimum of 5 years experience as a licensed funeral director/embalmer, with 3 years of management experience or completed the Denver Roller Inc. managers training program.
  • Ability to read, analyze, and interpret general technical procedures.
  • Ability to effectively present information and respond to questions from the manager, customers and the general public.
  • Ability to add, subtract, multiply and divide in all units of measure using whole numbers.
  • Ability to solve practical problems and deal with a variety of situations.
  • Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
  • Knowledge of all aspects of maintenance and ground keeping.
  • Basic knowledge of operation of maintenance equipment.
  • Ability to organize and prioritize work.
  • Acceptable verbal and interpersonal skills.
  • Valid driver’s license.

Nice To Haves

  • Crematory Experience preferred.

Responsibilities

  • Manages the day-to-day operations of the funeral home and cemeteries; assures that all staff members are fully trained in assigned responsibilities, and that operations are in compliance with local, state, and federal regulations.
  • Meets with bereaved families to make funeral arrangements and to select merchandise for the funeral service.
  • Assures that funerals services and / or other arrangements are conducted in a compassionate and professional manner.
  • Assures that the building, equipment and vehicle are properly maintained.
  • Prepares routine and special reports for the home office.
  • Purchases and maintains adequate stock of quality merchandise, equipment and supplies; negotiations with certain vendor contacts not handled by upper management and assist in resolving disputes.
  • Participates in community functions and activities, represents the organization in the community.
  • Keeps abreast of changes in regulations and procedures affecting the company’s operations; attends appropriate seminars and business meetings.
  • Serves as primary liaison with local, state or federal regulatory agencies including the Policy Department and Health Department; provides reports and information; investigates complaints; resolves problems.
  • Trains, supervises and motivates all funeral home personnel.
  • Driving of funeral service and transfer vehicles as required.
  • Obtains vital information for preparation of the obituary, and for insurance, Veterans Administration and Social Security claims.
  • Assists with financial arrangements and claims filing.
  • Performs removals, embalming and cosmetology services, performs all duties of the funeral director; attends funerals and graveside services.
  • Counsels with clients and family members related to pre-arrangements.
  • Performs similar job-related duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1-10 employees

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