Funeral Director/Embalmer

Service Corporation International • Charlottesville, VA

75d

About The Position

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).

Requirements

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director and Embalmer dual license within the practicing state.
• Valid state driver’s license with an acceptable driving record required to operate company owned vehicles.
• Industry experience is preferred.

Nice To Haves

• Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
• Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives.
• Positive attitude and a drive to continually advance understanding of the industry and business.
• Ability to build professional and trusting business relations.
• Professional written and verbal communication skills.
• Public speaking skills with the ability to influence and gain consensus.
• Proficient using databases in automated processes.
• Proficient MS Office skills.

Responsibilities

• Receives or initiates call to deceased next of kin.
• Obtains or confirms deceased and family contact information, briefly discusses needs, schedules Arrangement appointment, and emails appointment confirmation.
• May perform removals or transfers adhering to company standards and processes.
• Cares for deceased in a respectful manner.
• Updates removal status in proprietary software.
• Greets next of kin and escorts to meeting space.
• Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes.
• Discusses available life insurance and available benefits, such as Veteran.
• Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products.
• Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion.
• Confirms authorization to proceed with service Arrangements.
• Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards.
• Shall be present for graveside services included in the purchase agreement.
• Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff.
• Visually inspects Services Arrangements against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate.
• Interacts with the family to fulfill the death care requests.
• Performs a variety of event planning responsibilities including resource planning and ordering of music, flowers, or catering.
• Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating online memorials.
• Prepares event room including set-up chairs, tables, flowers, guest books, and appropriate décor.
• Cleans chairs, tables, floors, and properly stores items post event.
• May perform a variety of attendant duties including parking lot attendant, driver, usher, pallbearer, or courier.
• May attend community or charity events to represent and promote the location or market.
• Cares for deceased in a respectful manner during embalming.
• Verifies identification, reviews embalming authorization, and follows hazardous waste procedures.
• Cleans and embalms body; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains.
• Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment.
• Works under general guidance and collaborates with peers or manager for assistance and guidance.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees