Funeral Director / Embalmer in Training

Foundation Partners Group•Palmer, MA

40d

About The Position

The Funeral Director in Training will interact with licensed funeral directors to learn first-hand about the funeral director's career. Overview & Responsibilities:

Requirements

High school diploma or equivalent
Currently enrolled in or have completed an accredited mortuary science program
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Self-motivated and energetic
Strong verbal and written communication skills
Caring, empathetic, and committed to providing best-in-class service to customers
Sensitivity and knowledge of different philosophical systems and religions
Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
Valid state-issued driver's license with a clear driving record

Responsibilities

Preforms or works directly with the public
Greets families and guests
Answers calls in a timely fashion from a multi-line phone system
Cleans and maintains the preparation room and its supplies
Processes and maintain at-need and pre-need case files
Assists with embalming, dressing, cosmetizing, and casketing of the deceased
Transfers deceased from place of death to funeral home and crematory
Enters vital information into software systems
Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.
Provides both standard and customized service materials
Releases urns, service materials, personal property, and flags to families
Updates list of family members to contact for information
Responds to emails efficiently and timely
Stocks and organize urns
Places obituaries for families in the newspaper, social media, and website
Responds and attends to inquiries as required
Performs other duties assigned