Funeral Director Assistant

Bliley's • Richmond, VA

6d • Onsite

About The Position

For more than a century, Bliley’s Funeral Homes & Cremation Center has stood for service, trust, and professionalism. Joining our team means being part of a legacy of care and a culture where every associate contributes to the experience families remember. We seek individuals who hold themselves to a high standard and find meaning in helping others.

Summary of Job Function:
The Funeral Director Assistant (FDA) is an integral part of the team at Bliley’s, working alongside licensed funeral directors and other dedicated, caring associates. The FDA assists directors during ceremonies by ushering, driving service vehicles, coordinating processions, and supporting families during visitations. This role requires compassion, professionalism, and the ability to work independently in a physically active and emotionally sensitive environment.

Requirements

• High School Diploma or GED
• Exhibits a high degree of sensitivity and caring for families experiencing a loss
• Well-groomed with a neat, clean, and professional appearance
• Pleasant personality and excellent communication skills
• Demonstrates consistent care and concern for guests and associates, regardless of diverse backgrounds and presentations
• Ability to operate AV equipment (once trained)
• Valid driver’s license and good driving record
• Ability to lift and carry up to 70 pounds on a regular basis and work in physically demanding conditions
• Basic computer proficiency (email, clocking in and out, Internet navigation)

Nice To Haves

• Prior experience in customer service, healthcare, or funeral service environments preferred but not required
• Spanish language proficiency is a plus

Responsibilities

• Greet guests who arrive at the funeral home with warmth, sensitivity, and professionalism
• Orient guests to public spaces, offering introductions, ensuring needs are met, and providing warm hand-offs to team members
• Engage in “Sacred Work,” i.e., respectful and appropriate contact with deceased persons
• Occasionally guide guests through their first experience viewing their loved one
• Help set up visitations and ceremonies held onsite at one of our three locations or off-site (e.g., at a church, temple, or cemetery), in a professional and organized manner
• Assist with service logistics, including parking, ushering, operating AV equipment (at one of our three locations), driving funeral vehicles (e.g., flower vans and hearses), and transporting flowers or personal items
• Assist in the transport of deceased persons from one location to another
• Assist the Funeral Director during all types of funeral ceremonies

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED