Customer Service Funeral Assistant Part Time
About The Position
You will be work closely with the Funeral Director in assisting the families and friends of the decedent by ensuring they are comfortable and their needs are being met in the Chapel, at services and at the gravesite. This position requires compassionate communications with empathy while working closely with grieving families Catholic Funeral and Cemetery Services (CFCS) of the Diocese of Oakland is seeking a part time, on call Funeral Assistant. The Funeral Assistant serves families who have made or are planning to provide funeral or cremation services by assisting with carrying out such services and establishing and maintaining effective communication with families, clergy and staff. Location: Queen of Heaven Cemetery, Lafayette, CA Catholic Funeral & Cemetery Services (CFCS) serves the living in life's most precious moments. Providing funeral, cremation, and cemetery services, CFCS assists in sharing this meaningful experience with family and friends. CFCS is a charitable organization founded in faith and is an open source provider of information for end of life services. Employment will go to those individuals whose knowledge, training and experience most closely qualifies them for the positions offered without regard to race, color, creed, sex, marital status, age, disability, veteran status or national origin, except where creed, sex or ordination is a bona fide occupational qualification.
Requirements
- REQUIRES FLEXIBILTY TO WORK ALL SHIFTS: DAYS, EVENINGS AND OCCASIONAL SATURDAY
- MUST HAVE EXCELLENT COMMUNICATION SKILLS
- 21 YEARS OR OLDER FOR INSURANCE PURPOSES
- High school diploma or GED required
- 1-3 years customer service including direct contact with the public
- Must possess a valid California Driver’s License and proof of insurance.
- Knowledge of modern office methods and proficient computer and technologies.
- Good oral and written communication and interpersonal skills.
- Comfortable viewing deceased persons
- MUST BE ABLE TO WORK DAYS, EVENINGS AND OCCASIONAL SATURDAYS
- Evening and some weekend work required
- Must be 21 years or older for insurance requirements to drive our vehicles
- Physical agility is required: sitting, standing, walking, bending legs and spine.
- Ability to regularly lift or move up to 50 pounds.
Nice To Haves
- Previous funeral experience a plus
Responsibilities
- assisting the families and friends of the decedent by ensuring they are comfortable and their needs are being met in the Chapel, at services and at the gravesite
- assisting with carrying out such services and establishing and maintaining effective communication with families, clergy and staff
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
