Funeral Assistant/Attendant Part-Time

Legacy Funeral Group, LLC•Perry, OK

About The Position

The part-time funeral assistant/attendant position provides support to the Manager/Funeral Directors at the location, interacts with the public, and offers information regarding funeral and cremation services, as well as other related topics. Responsibilities include courteously answering phones, administrative support, assisting with funeral, memorial, and other ceremonies as requested by funeral home clients and management, and responding to general inquiries. Duties may also include decedent removal and, depending on the location, assisting with lifting, carrying, transporting, and preparation of decedents. The Funeral Assistant duties must be performed consistently with the company mission and values and adherence to company policies and procedures.

Requirements

High school diploma or equivalent
Must be able to lift, pull, push 150lbs or more of removals are required.
Valid state driver's license with an acceptable driving record
Must be able to lift 50 lbs. and pull/push 200lbs or more of removals if required. - (location specific)
Ability to follow instructions given over the phone or in person
Ability to use a computer and type
Ability to work and communicate effectively with others
Ability to maintain composure in challenging situations
Good verbal and written communication skills
Ability to maintain confidentiality
Ability to work with colleagues to accomplish tasks

Nice To Haves

Previous customer service and/or sales experience preferred.
Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Responsibilities

This position may require assistance with removals of decedents (location specific).
Funeral Attendants may assist with the preparation of the deceased and casket.
Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items.
Prepares documents related to services, cremations, maintenance, as directed by management.
Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
Run errands such as for floral delivery, picking up supplies, documents, etc.
Serves as an usher and may park cars or perform any transportation requirements.
Drives the Funeral Home vehicles for services and picking up families.
Assists with visitations, memorial, and funeral services which may include visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
Prepares documents related to services, cremations, maintenance etc.
Greets and receives client families and/or other persons entering the location for information and assistance.
Accommodates the needs of the family during service and/or visitation.
May wash and clean funeral home vehicles and other client vehicles as required from time to time.
Must be able to work beyond standard business hours, including weekends and holidays, if required.