Funeral Home Funeral Arranger

Foundation Partners Group•Santa Cruz, CA

32d

About The Position

The Funeral Arranger interacts directly with client families, making all arrangements, handling all aspects of the service, and ensuring the client's family receives a flawless experience that captures, acknowledges, and shares the life purpose of their loved one.

Requirements

High school diploma or equivalent
Experience as a funeral assistant is preferred
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Availability to work on-call weekdays and weekends as needed
Strong communication skills and high levels of compassion and integrity
Ability to multi-task and set priorities while being detail-oriented
Ability to lift 100lbs safely
Valid state-issued driver's license with a clear driving record

Nice To Haves

Experience as a funeral assistant is preferred

Responsibilities

Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies, in a professional, organized and caring manner consistent with company policies and procedures
Confirms authorization to proceed with the service arrangements
Retains heritage and grows market share through active involvement with the community, religious and other organizations
Ensures client families are informed of special recognition and services available for veterans and ensures the delivery of selected recognition and services
Drives funeral vehicles as needed
Assists at the chapel, church services, and cemetery
Delivers flowers, caskets, urns, photos, and other personal keepsakes or mementos of client families
Sets up and removes chairs, properly caring for and storing these items
Provides aftercare in the absence of the Family Service Counselor
Provides information on insurance, health benefits, and pension
Shares pre-need referrals with Family Service Advisors
Ensures adherence to all applicable professional, municipal, provincial/state, and federal licensing authorities, rules, and regulations
Completes and accurately prepares all documents related to services, cremations, maintenance, and any other type of data entry
Assists with general office duties, including answering phones and preparing reports as necessary
Assists with the maintenance of vehicles, the facility, and property
Receives caskets and other funeral home supplies as well as stock inventory
Performs other duties as assigned