Funeral Arranger

SCI Shared Resources • Canovanas, PR

1d

About The Position

Our associates celebrate lives. We celebrate our associates. Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.

Requirements

• High School diploma or equivalent
• Minimum of 3 years related experience as a Funeral Assistant
• Current state/province-issued driver’s license with an acceptable driving record
• Basic knowledge of religious and fraternal organizations' customs
• Knowledge of computers and some software, including MS Office Suite required
• High level of compassion and integrity
• Good communication skills
• Problem-solving skills
• Ability to multitask and set priorities
• Detail oriented

Responsibilities

• Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized, and caring manner consistent with Company Policies and Procedures
• Confirms authorization to proceed with the service arrangements
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
• Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and the cemetery; delivering flowers, caskets, urns, photos, and other personal keepsakes or mementos of client families, and setting up and removing chairs
• In the absence of a Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits, and pension, and pre-arrangements for next of kin
• Ensures potential pre-need referrals are shared with Family Service Counselors
• Ensures adherence to all applicable professional, municipal, state/provincial, and federal licensing authorities, rules, and regulations
• Prepares and accurately completes documents and online entries related to services, cremations, and maintenance
• Assists with general office duties, including answering phones and preparing reports as necessary
• Assist with the maintenance of vehicles, the facility, and property
• Receives caskets and other funeral home supplies as well as places them into inventory
• Ensures refreshments are available (where allowed by law)

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees