Funeral Arranger
About The Position
NorthStar Memorial Group is looking for a compassionate, detail-oriented Funeral Arranger who understands the sensitive nature of funeral services and is committed to supporting families with care and respect to join our team at Skylawn Funeral Home in San Mateo. At NorthStar, were united by a shared commitment to serving families with dignity and care. Our Funeral Arrangers take pride in guiding families through one of lifes most difficult moments, bringing empathy, organization, and a personal touch to every service. We value creativity, attention to detail, and the ability to go above and beyond for the families we serve. When you join NorthStar, you become part of a supportive community that honors tradition while embracing innovationall with the goal of providing meaningful, memorable experiences that reflect the lives being celebrated.
Requirements
- High school diploma or GED required.
- 1+ year of funeral industry experience preferred, but not required. We will train the right person.
- Previous experience in customer service or hospitality strongly preferred.
- Warm, professional presence with excellent interpersonal and communication skills.
- Proficient in computer applications (MS Office, data entry systems).
- Ability to type a minimum of 40 words per minute.
- Strong multitasking skills; able to stay composed in fast-paced, deadline-driven environments.
- Confident speaking in front of groups and engaging with diverse communities.
- Physically capable of lifting up to 20 lbs.
- Flexible schedule with weekend availability.
Responsibilities
- Arrange and lead funeral and memorial services with professionalism, compassion, and respect for families.
- Manage all aspects of service planning, including scheduling, locations, transportation, and coordination with vendors such as florists and caterers.
- Prepare and file required legal documents (death certificates, permits) and work closely with cemeteries to arrange burials.
- Provide logistical support by driving funeral vehicles and delivering flowers, caskets, urns, and personal keepsakes.
- Collaborate with colleagues across departments to ensure family needs are met with care and efficiency.
- Maintain accurate client records and service documentation.
- Handle administrative tasksincluding data entry, filing, and phone inquirieswith professionalism and attention to detail.
- Uphold compliance with all federal, state, and local regulations governing funeral services
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Personal and Laundry Services
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
