We are seeking a dedicated and experienced Funding Supervisor to join our team. A Funding Supervisor should demonstrate proven experience overseeing daily funding operations and supporting a team of funders. This includes providing hands-on guidance, reviewing complex funding scenarios, and ensuring policy and regulatory adherence across all funding activities. The supervisor is responsible for mentoring and developing funders, managing workflow distribution, and serving as an escalation point for both internal team members and external dealers. They should also have knowledge of financial services regulations, internal audit expectations, and cross-functional processes, enabling them to collaborate effectively with Credit, Sales, Compliance, and Operations leadership. Key Responsibilities: Assist in developing and implementing funding policies and procedures. Manage the funding process for approved loan applications, ensuring timely and accurate disbursement of funds to dealers. Communicate with Credit Analysts and Dealer Partners to resolve discrepancies and obtain additional information when necessary. Verify and ensure all necessary documentation is complete and compliant with company standards and regulatory requirements. Conduct thorough reviews of all collateral supporting documentation for accuracy to ensure proper collateral perfection. Utilize Loan Origination Systems (LOS) to process and manage funding transactions. Maintain accurate and up-to-date records of all funding transactions and documentation. Independently investigate and resolve document and booking questions. Provide excellent customer service and support to dealers and customers regarding funding questions and concerns. Participate in proactive team efforts to achieve department- and company-established service levels. Lead the identification of process improvements and ensure consistent adoption of best practices across the Funding team. Serve as the primary subject-matter expert on funding policies, documentation requirements, compliance expectations, and system workflows, providing ongoing coaching and leading training sessions for new and existing team members. Manage and resolve escalated dealer or credit partner issues requiring higher discretion, judgment, and cross-department coordination. Oversee audit readiness by reviewing funding files for accuracy and compliance prior to release of funds, ensuring alignment with internal policies and regulatory requirements. Own the drafting, updating, and implementation of procedures and workflows as funding processes evolve, partnering closely with management to execute operational changes. All other job duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree