The Funding Specialist I reviews loan documents for accuracy and compliance with company policies and applicable laws. This role trains dealers on the proper completion of loan documents and answers questions related to program processes and application statuses, communicates document issues to dealers and helps resolve any outstanding issues. Duties may include, but are not limited to: Accurately enter received financing documents into the organization’s operating system for processing. Review financing documents for accuracy and compliance with company policies and applicable regulations. Monitor electronic signature queue, resend links or contact dealers with any issues. Assist other departments with document or funding related questions. Document applicable notes properly in all required areas per company processes and procedures. Review processing statuses and documentation to ensure dealer calls are appropriately handled; advise dealers on any issues or needed items. Answer program questions, train dealers on document and funding processes via phone and email. Other duties as assigned by management. Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to handle tight deadlines and maintain high standards of work. Must be able to productively and effectively adapt to change. Applicants must be reliable, dynamic, sociable and enthusiastic team players; while possessing a positive "can-do" attitude, excellent judgement and communication skills. Applicants must also have great attention to detail and ability to multi-task under the stress of deadlines with a strong desire to help the organization succeed.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees