Fund Custody Account Manager

U.S. Bank • Milwaukee, WI

2d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description U.S. Bank Global Fund Services is seeking a future team member for the role of Fund Custody Account Manager to support our Global Fund Custody team. In this role, you’ll be a key partner to clients and a go-to resource for our Global Fund Custody team—owning day-to-day custody account administration, monitoring cash positions, and delivering timely, high-quality reporting. You’ll collaborate across internal teams and with external stakeholders to resolve securities-related inquiries, support management reporting, and consistently meet service-level commitments in a fast-paced, client-focused environment. Our Fund Custody Account Managers manage the administration of Fund Custody accounts of various sizes with a high level of expertise consistent with governing document requirements, regulatory guidelines and policies and procedures. Job Description: Serve as one of the client's primary contacts, delivering a high level of customer service. Manage daily account administration with focus on daily and future cash positions. Create and deliver reporting documents to external customers within established timeframes. Prepare and develop reports for management. Respond to inquiries and coordinates resolution regarding securities issues from internal and external customers, management, internal and external auditors, and regulatory authorities. Adhere to strict business line Service Level Agreements.

Requirements

• Bachelor’s degree, or equivalent work experience
• Three to five years of experience in securities operations, accounting, trade processing and customer service activities

Nice To Haves

• Some knowledge of trust and securities operational functions, systems, procedures, various products and/or services supported by the assigned area(s)
• Basic knowledge of regulatory and accounting principles
• Strong analytical, problem-solving, decision-making, and organizational skills
• Ability to perform multiple tasks concurrently and meet established deadlines in a dynamic team work environment
• Strong customer relations, interpersonal, and verbal and written communication skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Responsibilities

• Serve as one of the client's primary contacts, delivering a high level of customer service.
• Manage daily account administration with focus on daily and future cash positions.
• Create and deliver reporting documents to external customers within established timeframes.
• Prepare and develop reports for management.
• Respond to inquiries and coordinates resolution regarding securities issues from internal and external customers, management, internal and external auditors, and regulatory authorities.
• Adhere to strict business line Service Level Agreements.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees