Functions Coordinator
About The Position
This role is responsible for the successful coordination, events and functions, including client (internal and external) liaison and dining operations. Assist in coordinating the front of house team’s daily operations and function operations. Lead the team to deliver exceptional, prompt and friendly service Lead from the front, mentor and train the team, ensuring a fun and energetic working environment Provide administration support to the site’s management team Adherence to Our Safety Culture framework is expected Conduct follow-up correspondence with clients and respond to feedback Liaise with kitchen and service teams regarding room set up and menu requirements during weekly run sheet meetings Provide a warm, friendly and welcoming service to customers and clients
Requirements
- Minimum 2+ years with proven experience in a function venue or similar environment
- Demonstrated previous experience in a similar restaurant/retail environment
- Experienced as a Host in a similar environment
- Experience leading a team, identify opportunities for improvement, train and develop staff
- Good knowledge of Melbourne food and beverage scene
- Excellent communication skills, ability to confidently lead team briefing sessions with up to 12 team members
- Experience with an online booking system, ensuring table and coordinating guests
- Well-groomed and professional in appearance with attention to detail
- Strong work ethic and “can do” attitude
- A current Working With Children Check or ability to obtain is a requirement of this role
Responsibilities
- Coordination of events and functions
- Client liaison
- Dining operations
- Coordinating the front of house team’s daily operations and function operations
- Lead the team to deliver exceptional, prompt and friendly service
- Mentor and train the team
- Provide administration support to the site’s management team
- Conduct follow-up correspondence with clients and respond to feedback
- Liaise with kitchen and service teams regarding room set up and menu requirements during weekly run sheet meetings
- Provide a warm, friendly and welcoming service to customers and clients
Benefits
- Multiple salary packaging options to make your dollar go further
- Immediate access to 100+ retail discounts accessible from your mobile.
- Access to a wide variety of training & development.
- Clear career paths and support to achieve your goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
