About The Position

MicroHealth is seeking a Senior Functional Trainer to support our client in Washington, DC. This position requires on-site support and international travel, and candidates must possess an active Secret Clearance.

Requirements

  • Minimum of 4 years of experience in training and development, human resources, education, or instructional design.
  • Prior experience of at least four to six years in industry as a trainer; an additional 4 years of relevant experience may be considered as a substitute.
  • Exceptional interpersonal skills and superior oral and written communication skills.
  • Strong analytical and problem-solving skills.
  • Excellent planning and time management skills.
  • Proficient in computer technology and Microsoft Office applications.
  • Strong ability to convey complex information in a way that students understand.
  • Must possess/maintain a minimum active SECRET clearance.

Responsibilities

  • Provide worldwide support, perform training activities and provide guidance for health IT training tasks.
  • Provide user training, both on-site and remotely, for the purpose of maintaining user skills and educating users about system enhancements.
  • Provide train-the-super user training and organize training sessions specific to various roles in MED.
  • Provide support for coordinating, developing, and delivering computer-related training to the health IT community.
  • Provide second level support and coordinate training with help desks.
  • Provide standards, services, and guidance on health IT related training programs designed to enable government agency personnel to use health IT, clinical and supporting business systems more productively.
  • Responsible for the development and maintenance of a Training Plan which provides a plan and associated materials for EHR training.
  • Responsible for obtaining feedback regarding user satisfaction after each training event to identify modifications to the training program and documentation.
  • The plan shall include a recommended training strategy for the EHR rollout and supporting training documentation including manuals and training materials specific to EHR system.

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What This Job Offers

Career Level

Senior

Education Level

Bachelor's degree

Number of Employees

101-250 employees

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