Functional Support Analyst, Microsoft Dynamics FinOps

KBR•Houston, TX

14d

About The Position

KBR — Delivering Solutions, Changing the World. KBR is a global leader in delivering technology-driven, mission-critical, and sustainable solutions that truly matter. For over a century, we have powered bold missions across defense, space, industry, and government through our two core business lines Mission Technology Solutions and Sustainable Technology Solutions. With nearly 38,000 talented people operating in more than 80 countries, we thrive on a culture built on safety, integrity, and teamwork. At KBR, we empower our people to solve the world’s toughest challenges and create lasting value for communities and the planet. We don’t just deliver results, we deliver game-changing solutions, innovative technology, deep domain expertise, and cutting-edge technologies. KBR is seeking a Functional Support Analyst, Microsoft Dynamics FinOps , to join our corporate Enterprise Systems Team (EST) in Houston, TX, and play a pivotal role in the setup, configuration, and ongoing support of KBR’s global MS Dynamics D365 ERP system. Reporting into the Enterprise Systems leadership, this individual will serve as a trusted partner to stakeholders across the organization, ensuring business processes, internal controls, and system integrations operate seamlessly within the KBR infrastructure. In this role, you will collaborate with internal and external customers to translate business needs into effective ERP solutions, with a particular focus on Finance & Operations, Project Operations, and Invoice Capture modules. This is an opportunity to apply your expertise to high-impact projects in a collaborative, forward-looking environment.

Requirements

Bachelor’s Degree in Information Systems, Business Administration, Finance, or a related field, or equivalent experience in lieu of a degree
Minimum of 3–5 years of experience supporting or implementing ERP systems, preferably MS Dynamics D365 Finance and Operations
Proven experience supporting large user groups and driving system adoption across diverse teams
Solid understanding of MS Dynamics D365 Finance and Operations modules, including Finance & Operations, Project Operations, and Invoice Capture
Good working knowledge of IT technologies, system configuration, workflows, and integrations
Experience working in fast-paced, agile, and dynamic environments
Strong analytical and problem-solving skills, capable of methodically identifying and resolving system and process issues
Excellent verbal, written, and visual communication skills, with the ability to present complex information clearly at all levels of the organization
Demonstrated stakeholder management skills, collaborating continuously to gather and refine requirements while keeping stakeholders at the heart of design and implementation
Ability to translate complex technical or data concepts into clear, actionable guidance
Forward-thinking and receptive to innovative ideas, flexible in approach, and capable of looking beyond current ways of working
Proactive, self-motivated, and able to work independently or under direction
Organized, detail-oriented, and able to manage multiple initiatives with shifting priorities
Dedicated team player and role model, able to gain trust and support from both team members and customers

Nice To Haves

Experience with Oracle and SQL Server database technologies, including high proficiency in SQL
Experience analyzing complex programs, including identifying risks, dependencies, issues, and benefits
Broader IT knowledge beyond MS Dynamics D365, including system configuration, workflows, and integrations

Responsibilities

Analyze current MS Dynamics D365 ERP system to identify strengths, weaknesses, and opportunities for optimization
Gather, understand, and document functional and non-functional requirements for change initiatives, translating them into clear user stories ready for development
Create AS-IS and TO-BE process maps and user stories to support system transition and process improvement initiatives
Collaborate with stakeholders to prioritize initiatives, ensuring alignment with business objectives and system capabilities
Evaluate existing system configuration, provide impact analysis for proposed changes, and guide configuration adjustments to meet business needs
Document and maintain detailed configuration and workflow documentation to ensure system integrity and knowledge continuity
Design, implement, and maintain workflows within the ERP system to support efficient business operations
Provide day-to-day system support and administration, including activities related to ERP upgrades and enhancements
Investigate and resolve system issues, determining root cause and managing resolution through to completion
Develop functional design documentation for IT development, ensuring clarity and alignment with business requirements
Produce test scenarios, scripts, and documentation to support promotion to production lifecycle for enhancements, bug fixes, and upgrades
Create, maintain, and deliver user training materials and guides, leveraging best practices and modern delivery methods for small and large audiences
Collaborate with reporting teams to ensure all internal reports meet business requirements and provide actionable insights

Benefits

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels per internal policy or contractual designation. Additional compensation may be in the form of a sign-on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance.
KBR offers a selection of competitive lifestyle benefits, which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

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