Functional Screen Supervisor

Community Care, Inc.•Milwaukee, WI

2d•Hybrid

About The Position

Community Care is hiring a Functional Screen Supervisor to join our team. This rewarding opportunity is perfect for someone who enjoys team collaboration and being part of a mission driven organization. Community Care’s mission is to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This full-time opportunity offers a weekday schedule. It is based in Milwaukee County a Hybrid schedule.

Requirements

Bachelor’s Degree in a Human Services Area required.
3 years of experience in human services delivery with 2 years of experience with older adults or with persons with physical or intellectual disabilities + 1 year as a certified LTC Functional Screener.
Long-term care functional screener certification is required.
Regular local travel, requiring use of personal vehicle, valid driver's license, and proof of required insurance coverage.

Nice To Haves

1 year of supervisory experience preferred.

Responsibilities

Serves as a consultant to Functional Eligibility Screeners for LTCFS specific issues as needed. Provides direction or training to ensure understanding and compliance with policies and procedures, ensure proper response for member health and safety, and mitigates potential risk.
Assigns and monitors workloads and/or caseloads of direct reports. Adjusts staff schedules and assignments as needed to ensure continuity of customer service. Assists in the creation of support plans to ensure appropriate coverage and in the development and review of organizational staffing patterns.
Assists with orientation, ongoing training, and feedback to direct and matrix reports to ensure their job responsibilities and performance expectations are defined and understood. Ensures competency of staff.
Assists with staff training and monitors the development and implementation of corrective action plan for screeners with scores below acceptable range.
Conducts and prepares quality assurance audits/ studies for area(s) of accountability. Performs targeted auditing of functional screens to determine screen accuracy and identify potential screen quality concerns and screener education needs.
Coordinates, delegates or performs special assignments and projects as requested by leadership staff. May be assigned to lead/facilitate or present at team meetings.