Functional Consultant Retail & ERP - Atlanta, GA

Cystems Logic Inc•Atlanta, GA

About The Position

The Functional Consultant Retail & ERP role requires 8+ years of experience supporting retail merchandising and ERP systems with strong hands-on expertise in Jesta Vision. The consultant will support end-to-end retail business processes provide L2 and L3 production support manage integrations and collaborate with onshore stakeholders and offshore support teams while ensuring stable operations and continuous improvement of retail systems.

Requirements

8+ years of experience
Merchandising
Retail Operations
SCM Sales Order Management
Strong hands-on experience in Jesta Vision modules with at least three of the following: Merchandising
Inventory or WMS
Store or POS
Order Management or Omnichannel
End-to-end retail domain process knowledge including: Item onboarding
Inventory management
Pricing and promotions
Procure-to-pay
Order-to-cash
Store operations
Returns
Stock reconciliation
Seasonal planning
Extensive knowledge and competency in retail merchandising with elementary knowledge of SCM and distribution center operations
Ability to manage onshore customers and large offshore support teams with L1.5 L2 and L3 capabilities.
Strong proficiency in understanding current state architecture of the Retail Merchandising System and identifying opportunities for improvement
Proficiency in SQL including queries joins and troubleshooting data issues
Experience with integrations including: EDI
REST or SOAP APIs
SFTP or file drops
Message queues
Comfort with log analysis batch schedulers and job monitoring tools.

Nice To Haves

Exposure to Oracle RMS
Experience supporting complex retail integrations across multiple enterprise systems.

Responsibilities

Provide L2 and L3 support for Jesta Vision Suite modules including Merchandising Inventory or WMS Store or POS and Order Management
Troubleshoot and resolve issues related to item setup pricing purchase orders receipts allocations inventory adjustments sales orders returns and transfers
Monitor and maintain interface queues batch jobs and integrations with eCommerce platforms payment gateways 3PLs and finance systems
Execute minor enhancements configuration changes and data fixes with appropriate approvals.

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