Functional Business Analyst

Syracuse University • Syracuse, NY

71d

About The Position

Syracuse University's Office of the Registrar seeks a detail-oriented Functional Business Analyst II to enhance its student information systems, specifically leveraging expertise in PeopleSoft Student Records. Essential skills include system and business analysis expertise, effective collaboration and communication, and meticulous attention to detail. Key responsibilities include complex report development, using tools like Tableau and Oracle SQL, supporting internal teams that manage PeopleSoft Student Records and Graduation Processing by creating and maintaining audits and also by analyzing and understanding student career progression and the configuration of student academic load. The Functional Business Analyst II will collaborate broadly as well as work directly to improve system processes through enhancement, documentation, and system testing.

Requirements

• Bachelor's degree in information technology, business, or related discipline.
• Five (5+) plus years of relevant work experience.
• Information systems acumen indicated by experience in functional administration of enterprise systems and database applications.
• Knowledge of university reporting requirements and FERPA.
• Strong technical skills and experience with PeopleSoft, various enterprise systems, databases, reporting tools.
• Experience managing data accuracy and security.
• Strong interpersonal, verbal, and written communication skills are required.
• Demonstrated ability to manage multiple projects simultaneously and ability to work collaboratively with university colleagues with a forward thinking, student centered and service-oriented approach.

Responsibilities

• Provide technical support and subject matter expertise for PeopleSoft, Security/FAST, and third-party systems including, but not limited to Parchment, Diplomatic, 25Live, Acalog/Curriculog and other enterprise application systems.
• Administer student records security, manage, and maintain access to data appropriately.
• Research new functionality and improvements as it relates to the various enterprise application systems.
• Provide technical project support for new functionality, upgrades, and other assigned projects. Develop and maintain required process documentation.
• Create, update, and maintain various reports, production queries and dashboards to support the processes of the Registrar's office, schools and colleges and external agencies such as NSC.
• Analyze business requirements and translate them into functional specifications as required.
• Develop, document, and maintain various test plans for new functionality and system enhancements during regression and upgrade test cycles.
• Other duties as assigned.

What This Job Offers

• Industry: Educational Services
• Education Level: Bachelor's degree