Functional Business Analyst (SSO Division - Location: Miami, FL)

Parker-Hannifin-posted 5 months ago
Full-time • Mid Level
Miami, FL
5,001-10,000 employees
Computer and Electronic Product Manufacturing
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We are seeking a skilled Digital & IT Senior Analyst to join our team. The ideal candidate will have a strong background in ERP systems and business process management, with the ability to analyze, design, and improve business processes within the organization. This role will involve working closely with stakeholders to understand their needs, translating them into system solutions, and ensuring that business processes are optimized for efficiency and effectiveness.

  • Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines.
  • Provide guidance to project resources within and across multiple teams as needed.
  • Analyzes and documents existing business processes and workflows within SAP and legacy ERP modules.
  • Identifies areas for improvement and recommend solutions to enhance efficiency and effectiveness.
  • Collaborates with cross-functional teams to gather and document business requirements that align with business objectives.
  • Participates in system testing, user acceptance testing (UAT), and post-implementation support.
  • Ensures that SAP modules are aligned with business processes and best practices.
  • Acts as a liaison between business units and technical teams to ensure that SAP and legacy ERP solutions are fine-tuned and meet business needs.
  • Acts as point of contact assisting with most communications and project expectations with 3rd party IT and service vendors.
  • Facilitates workshops and meetings with stakeholders to gather requirements and provide updates on project status.
  • Communicates effectively with technical and non-technical stakeholders.
  • Provides ongoing support and guidance to users to ensure effective use of SAP and legacy ERP systems.
  • Develops training materials and conduct training sessions for end-users on newly deployed system features.
  • Troubleshoots and resolves issues related to SAP processes and functionalities.
  • Ability to travel & available to provide after-hours technical support as needed.
  • Monitors and evaluates the effectiveness of SAP & legacy ERP solutions and business processes.
  • Stays current with techno-functional ERP updates, enhancements, and industry trends to recommend improvements.
  • Leads initiatives to implement best practices and improve overall business performance.
  • Maintains comprehensive documentation of business processes, system configurations, and user guides.
  • Prepares reports and presentations for management on project progress, process improvements, and system performance.
  • Bachelor's degree in computer science, information systems, or related area.
  • At least 3-5 years related IT experience as a Business Analyst.
  • Strong understanding of SAP core modules (FI, CO, MM, PP, SD, WM, etc.).
  • Excellent written and verbal communication and collaboration skills.
  • Strong interpersonal skills, relates well with all levels of the organization.
  • Demonstrated leadership aptitude, learning agility, and adaptability.
  • Demonstrated ability to lead teams and manage projects effectively.
  • Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
  • 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
  • Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
  • Career development and tuition reimbursement.
  • Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
  • Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
  • Paid Time Off and 13 Company-Paid Holidays.
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