Functional Analyst

TEKsystems•Atlanta, GA

3d•$40 - $45•Hybrid

About The Position

The Functional Analyst, Sales & Distribution Solutions will work on a strategic, business-focused product team to identify, define, and design solutions to create new and improve current technology offerings for Global Sales. The successful candidate must be a strong leader, understand data and processes, and have excellent problem-solving skills along with the ability to foster and develop strong relationships. This candidate will represent Sales customers (B2B) and act as a liaison between Global Sales & Distribution and IT teams. This individual’s primary responsibility is to process a solid technical understanding of the product, which will allow prioritization of features according to business needs. They will understand the full end-to-end business process and ensure detailed user stories are written that are ready for development when added to the backlog.

Requirements

5-7 years of related professional experience
Experience in creation and design, or management of products, projects, or technology systems
Proven ability to identify problems, opportunities, and trends to propose pragmatic solutions for customers’ needs
Extensive knowledge of product and software development techniques and agile methodologies
Knowledge of product features; ability to design, build, and develop a new product, technology, or service from feasibility through to production.
Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Responsibilities

Develop strategic plans informed by customer feedback and industry best practices; adapt quickly to evolving competitive environments.
Collaborate with Product Owners and SMEs to prioritize features based on business value and optimize business processes
Document use cases, process flows, and user journeys to define functional and non-functional requirements.
Demonstrate data curiosity by identifying gaps, gathering insights, and uncovering opportunities.
Support product owners and managers in analyzing data to make customer-centric, data-driven decisions.
Oversee testing plans, bug tracking, and enhancement requests to ensure timely resolution of high-priority issues.
Deliver clear, data-backed recommendations and business justifications.
Identify risks and develop mitigation strategies in partnership with IT.