Fun Express Sales Specialist

Oriental Trading Company•Ralston, NE

15d•Onsite

About The Position

As our Fun Express Sales Specialist , you will be responsible for working with Fun Express sales employees to assist with mid-sized and large ($1M+) commercial customers via telephone or in person to assist them in sales or event promotions and to advance their expanded use of Fun Express product lines. You will develop promotions for large accounts that may be expanded to be used by smaller accounts and attend trade shows to market Fun Express merchandise, develop new customer relationships and cultivate existing relationships.

Requirements

Associate's Degree in Business, Marketing, related field or equivalent combination of education and experience
Minimum one year experience in the Fun Express area and/or four years experience within a comparable business setting
Strong analytical skills
Ability to communicate effectively both orally and in written form
Ability to operate a CRT system, PC and various software and spreadsheet programs
Strong organizational skills
Ability to travel on occasion
Ability to handle customers in a professional and courteous manner
Ability to take the initiative to prospect new accounts
Ability to perform job in a safe manner

Nice To Haves

One year successful inbound and outbound telephone sales experience is desirable

Responsibilities

Assists the Fun Express Sales team in maximizing customer business and profitability
Establishes and maintains an ongoing relationship with existing large corporate Fun Express customers, by phone or in person (mainly dealing with corporate buyers, CEO's, and VP's), in order to assess customer product needs, recommend promotions, and expand the purchase of merchandise
Analyzes sales data from previous year to review with the sales team to help create product line presentations
Plays a key role in negotiations, collaborating with internal teams and external partners to secure favorable terms, resolve conflicts, and drive mutually beneficial agreements
Works with Marketing on pricing for custom product presentations
Works closely with the sales team and Merchandising in placing orders to meet customer's required ship dates
Assists in container drop shipment programs with customers
Coordinates between customer and Fun Express for EDI
Makes outbound calls with new customers to establish their marketing needs
Travels occasionally to market Fun Express merchandise and expand the existing customer base and scale of business by prospecting new markets and meeting smaller or new customers
Assists customers in the resolution of problems, ensuring customer satisfaction
Ensures that individual orders are correctly filled to the customer's satisfaction
Becomes familiar with Fun Express product at a level which one can make product suggestions and replacements i.e. upsell
Creates and executes email campaigns
Creates customer/market specific marketing pieces
Manages email database and sales reporting
Maintains regular and predictable attendance
Abides by all policies and procedures of Fun Express and Oriental Trading Company
Must be able to attend face to face meetings on short or little advance notice
Work requires in-person collaboration among colleagues and contractors
Assists with the coordination, merchandising and staging of trade show booths
Performs other related duties and projects as assigned