Fullstack Engineer, Trust Experience

Whatnot•Los Angeles, CA

4d•Hybrid

About The Position

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. The Trust and Risk teams at Whatnot are responsible for building systems that help set clear expectations, encourage good behavior, and address issues fairly and efficiently. By combining proactive detection with transparent enforcement, we ensure Whatnot remains a safe and trustworthy place for both buyers and sellers.. We focus on: Policy enforcement and dispute resolution: Designing systems that set clear behavioral expectations, detect and address policy violations, and resolve disputes efficiently. Intelligent detection and prevention: Leveraging machine learning, behavioral analysis, and real-time interventions to stay ahead of evolving abuse patterns and protect both buyers and sellers. Continuous improvement: Using feedback loops and monitoring systems as managed assets for ongoing quality assurance and for strengthening algorithms, methodologies, and operational processes. Together, these teams ensure Whatnot remains a trusted, safe, and thriving marketplace for all users. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, Seattle, Los Angeles, or New York hubs. Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here.

Requirements

Bachelor’s degree in Computer Science, a related field, or equivalent work experience
Knowledge of multiple programming languages (we primarily use Python, Elixir, JavaScript—knowledge of these in particular not required)
Web development experience with React, using GraphQL for API development, and modern frontend applications (exposure to Next.js framework is not required but preferred)
Excellent product instincts—you first think about users rather than the best technical solution
You can mentor others, and prioritize building inclusive, supportive teams
Project owner—you’ve strong ownership instincts and can own projects from inception to production and beyond
You are known for shipping products and features lightning-fast
You’re an excellent problem solver and can operate autonomously
Ability to pick up on new technologies very quickly
Proven track record of delivering features

Nice To Haves

Web development experience with React, using GraphQL for API development, and modern frontend applications (exposure to Next.js framework is not required but preferred)

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence