Full Time Virtual Receptionist - Chesapeake

Ruby Co. Ltd.Chesapeake, VA
289d$19 - $21

About The Position

Immediately hiring Full Time Virtual Receptionists at Ruby Receptionists! Do the words 'you are welcome' and 'my pleasure' roll off your tongue easily? Do you have a passion to make great first impressions and for pleasing people? If the answer is yes, then we have a fun and rewarding role for you! We are looking for exemplary people to join our growing team of Ruby Receptionists where your job is delivering world class 'phone' with a smile! You'll provide callers with an impressive first impression while representing our client's business! You'll be the face of that company, the first impression, the one they'll remember speaking with. You'll also run-down other tasks such as setting appointment confirmations and making follow-up calls. You'll need to have a naturally pleasant and charismatic personality with the desire to please in a fast-paced environment. Our office is open 24 hours a day, 365 days a year. This role also requires a weekend shift and availability to work on holidays. Flexibility is a plus. Customer service experience is a plus but not required. This is an in-office position at our Chesapeake, VA location. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

Requirements

  • Professional attitude and appearance
  • Team player
  • Good written and verbal communication skills
  • Minimum typing speed of 40 WPM
  • Punctual and dependable work ethic

Nice To Haves

  • Customer service experience
  • Administrative Assistant experience

Responsibilities

  • Professionally handle incoming calls
  • Greet callers and provide required information
  • Transfer calls or take messages as necessary
  • Set appointment confirmations and make follow-up calls

Benefits

  • Employee Stock Ownership Plan
  • Full Medical, Dental, and Vision
  • 2 Weeks Paid Vacation in Year 1
  • 401k with Matching Contributions
  • Life Insurance Policy
  • Legal Assistance

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Food Services and Drinking Places

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