Full-Time Store Production Supervisor

The Salvation Army USA Central Territory • Lincoln Park, MI

73d • $13 - $18

About The Position

Join our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.

Requirements

• High School Diploma or currently pursuing
• Experience following and giving direction
• Strong English communication skills
• Basic computer proficiency including payroll systems
• Ability to pass pre-employment drug test and background check
• Basic math skills

Nice To Haves

• Retail sales production and/or thrift store experience

Responsibilities

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance
• Train new team members on production expectations and processes
• Perform quality control inspections to ensure only the best products reach the sales floor
• Track and report production metrics at scheduled intervals
• Implement strategies to meet product acquisition, production, and sales goals
• Manage product rotation and inventory control processes
• Maintain organized workspaces and prepare for next-day production
• Support store maintenance and safety protocols
• Place and coordinate supply orders for processing needs
• Implement product control procedures to prevent shrinkage
• Monitor and control property, utility, and supply usage
• Seek ways to improve donor and shopper experiences
• Support management in fostering positive understanding of policies and procedures
• Communicate effectively with store management regarding operations
• Direct complaints and concerns appropriately to management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED