Full-Time Store Merchandising Supervisor

Kohl's • Lenox, MA

95d • $22 - $34 • Onsite

About The Position

As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes.

Requirements

• Must be at least 18 years of age or older.
• Strong verbal/written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.

Nice To Haves

• 2 years experience in retail or similar industry.
• Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals.

Responsibilities

• Execute store merchandising standards following visual merchandising direction, accomplishing product presentation.
• Make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager.
• Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer.
• Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes.
• Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards.
• Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently.
• Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards.
• Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution.
• Lead with integrity, honesty and foster teamwork in an engaged and inclusive culture.
• Exercise good judgment; take appropriate partners as needed.
• Model, guide and provide direction to associates.
• Demonstrate and coach a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues.
• Lead by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
• Support strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing.
• Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention.
• Monitor and adjust resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty.
• Use key performance indicators (KPIs) to make informed business decisions that drive overall store results.
• Accomplish multiple tasks within established timeframes.
• Train, monitor and reinforce company policies, procedures, standards and guidelines.
• Maintain adherence to company safety policies for the safety of all associates and customers.
• Key holder responsibilities include opening and closing store processes, and providing direction to associates.

Benefits

• WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave)
• HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more)
• SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners)
• INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs)
• LIFE EVENTS (Legal and adoption assistance benefits)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed