Full-Time Stockroom Operations Supervisor

Kohl's-posted about 1 year ago

Full-time • Entry Level

Mankato, MN

General Merchandise Retailers

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The Full-Time Stockroom Operations Supervisor at Kohl's is responsible for overseeing store operational processes and leading associates to ensure excellent customer service and operational efficiency. This role involves training and coaching team members, managing stockroom operations, and supporting inventory accuracy while collaborating with the merchandising team to maintain product standards.

Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment
Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes
Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl's tools and resources
Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards
Lead with integrity, honesty and foster teamwork in an engaged and inclusive culture
Exercise good judgment; take appropriate partners as needed
Model, guide and provide direction to associates
Demonstrate and coach a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Support strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Prevent loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
Monitor and adjust resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
Accomplish multiple tasks within established timeframes
Train, monitor and reinforce company policies, procedures, standards and guidelines
Maintain adherence to company safety policies for the safety of all associates and customers
Key holder responsibilities include opening and closing store processes, and providing direction to associates
Other responsibilities as assigned

Must be at least 18 years of age or older
Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
Strong verbal/written communication and interpersonal skills
Flexible availability, including days, nights, weekends, and holidays

2 years experience in retail or similar industry

Competitive pay starting at $20.75
Opportunities for career advancement
Employee discounts
Flexible scheduling

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