Full-time Staff: Network Support Technician
Lakeland Community College•Ohio, IL
346d•$20
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About The Position
Perform installation of pre-configured equipment; install and test equipment. Provide technical support for applications to network operations; including initially receiving problem calls from the Help Desk either online or by telephone and troubleshooting the problem until it is resolved; then updating the problem ticket and entering the details of the problem. Requires excellent analytical and communication skills and the ability to multi-task due to simultaneous problem calls. Interactions are mostly with the system or application users.
