Full-Time Security Location Manager

Comstock Companies-posted 9 months ago
Full-time • Mid Level
Alexandria, VA
Real Estate
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The ParkX Security Location Manager is responsible for the daily management of assigned CIM- Southern Towers location. This position meets company, client, and customer expectations by ensuring that all assigned locations are operating in a first-class manner and in accordance with company policy. This person should demonstrate leadership, be willing to drive positive change, and should participate in and support organizational objectives.

  • Provide leadership, direct management, and day-to-day oversight of the physical Security team, including Supervisors and Officers.
  • Ensure team members understand and promote corporate goals, core values, and departmental responsibilities detailed in the Company org chart and Employee Handbook.
  • Promptly address and resolve customer concerns in a first-class manner that is consistent with guidelines established by the Comstock Executive Team.
  • Ensure all security officers are properly licensed to the required state assigned for employment. Assist with licensing process if needed for proper state.
  • Plan and coordinate security operations specific to Southern Towers.
  • Walk assigned properties daily and keep a running list of maintenance items.
  • Resolve customer concerns that are escalated to his/her attention by the facility's front-line associates.
  • Maintain equipment through regular maintenance and preventative care.
  • Manage scheduling, overtime, deployment, supervision on shift supervisors, training, and discipline of Security Officers.
  • Oversee client meetings and follow up on requested tasks.
  • Possess a complete knowledge and understanding of all properties within the Comstock portfolio.
  • Possess a complete knowledge and understanding of all current and prospective clients.
  • Perform other duties as assigned.
  • High School Diploma or Equivalent.
  • Minimum of 1 years of security / law enforcement experience.
  • Must be certified security officer by the state of Virginia.
  • Minimum of at least 2-year experience in customer-service related field.
  • Valid driver's license without major violations.
  • Flexibility to work after hours and weekends, as needed.
  • Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships.
  • CPR/AED/First Aid Certification.
  • Must have the ability to forge and maintain relationships with police departments in local.
  • Strong problem-solving, time management and communication skills.
  • Must be highly credible and trustworthy, and operate with high degree of integrity.
  • Must hold oneself and others accountable and strive for a high level of excellence.
  • Must have a positive, can-do attitude and be able to fuel growth and innovation.
  • Must be customer-focused and results-oriented.
  • Must want to continuously learn and develop.
  • Exceptional oral and written communication, active listening, and organizational skills.
  • Ability to establish strong working relationships with others in team setting.
  • Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment.
  • Self-directed and able to work independently, with minimal supervision.
  • Outstanding mentoring, coaching, people and time management, and leadership skills.
  • Must be able to hire, direct and supervise a strong team while cultivating a professional, friendly, and supportive atmosphere.
  • Must be able to motivate his/her team through personal character, consistency, vision, compassion, and recognition.
  • Must be able to communicate expectations clearly and effectively to the team and make sure there is understanding by all.
  • Must be able to hold team members accountable to achieve/promote Comstock's corporate goals, core values and departmental responsibilities detailed on the org chart and in the Employee Handbook.
  • Exceptional oral and written communication, active listening, and organizational skills.
  • Ability to demonstrate flexibility in dealing with complex problems or organizational change.
  • Ability to define and resolve complex issues by evaluating options and implementing practical concrete business minded solutions.
  • Ability to effectively present information and respond to questions from senior and executive level management.
  • Strong budgeting & financial skills.
  • Competitive Salary with Bonus Potential.
  • Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance.
  • Opportunities for Advancement within our expanding portfolio.
  • Annual Professional Development Funds to fuel your growth.
  • Commuter Benefits.
  • Free Parking and EV charging.
  • Parental Leave Program.
  • Enjoy a Friendly Work Environment that values collaboration.
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