Full Time Scan Coordinator

Harris Teeter

303d

About The Position

This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs and exceeding their expectations. This requires maintaining: price file, shelf tag accuracy, and the signs for the entire store. Customers are among Harris Teeter's most valuable assets. Every associate represents Harris Teeter to our customers and the public. The way associates perform their jobs presents an image of the entire Company. Customers judge Harris Teeter by how they are treated each time they have contact with an associate. Therefore, one of the top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers.

Requirements

• Exceptional interpersonal skills.
• Willingness to participate in and successfully complete required training.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos in English.
• Ability to write simple correspondence in English.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English.
• Ability to add and subtract two digit numbers and to perform these operations using units of American money and weight measurement.
• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.

Responsibilities

• Initiate interaction with customers on the sales floor.
• Ask the customers questions regarding their shopping needs.
• Provide customers information needed to meet their taste and meal requirements.
• Follow through on customer requests.
• Maintain price accuracy, shelf tag accuracy, and sign program for the entire store according to Company standards.
• Execute price file maintenance and ensure that required scan accuracy % is achieved and maintained.
• Conduct aisle scans and MSI price check according to Company standards.
• Ensure that all shelf tags and sign changes are made in all departments.
• Maintain history of scan errors and items not in system.
• Comply with and enforce state and local ABC laws and Department of Agriculture regulations.
• Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products.
• Inform management of the lack of advertised items and/or samples, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate.
• Provide assistance to fellow associates to complete daily tasks such as unloading trucks, checking in deliveries, taking inventory, restocking and organizing display merchandisers and coolers.
• Follow all safety regulations and help keep the store free of dangerous situations.
• Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual.
• Establish a working and shopping environment of trust, respect, and integrity.

Benefits

• Training provided for all associates with extensive customer contact.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED