Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.

80d

About The Position

As a Pro Sales Specialist at Lowe's, you will be a guide and consultant for every Pro customer who walks through our doors. Pro Customers are involved in building, maintaining, repairing, and operating across multiple properties and job sites, requiring materials and supplies to run their business. Your sales expertise will help Pro customers find the products and services that elevate their projects. If you enjoy helping people and solving problems in a fast-paced environment, this may be the perfect role for you.

Requirements

• Hold a high school diploma or equivalent.
• 1-2 years of sales experience with the ability to identify and sell products based on customer needs.
• 1-2 years of experience providing customer service with an understanding of identifying and resolving customer issues.
• Ability to sit, bend, stand, move around the store, and lift items of up to 25lbs unassisted.
• Availability to work a variety of shifts, including nights and weekends.
• Ability to use common retail technology, such as smartphones and tablets.
• Obtain sales-related licensure or registration if required by law in your state.

Nice To Haves

• 1-2 years of experience in sales or customer service in a sales environment with required sales goals or metrics.
• 1-2 years of experience entering and submitting customer sales orders, including special sales orders.
• Professional certification related to the department being considered.
• Bi-lingual skills.

Responsibilities

• Understand the Pro business to assist customers in locating, demonstrating, selecting, quoting, and ordering merchandise.
• Work with Lowe's Pro Supply to order products through the Fulfillment and Delivery network.
• Communicate information to customers regarding all the Service, Brand, and Value benefits of using the Fulfillment and Delivery network.
• Prospect and utilize CRM to build customer relationships and streamline processes to improve customer service and increase sales.
• Offer assistance to sign up for MVPs Pro rewards and promote Pro Credit solutions.
• Communicate information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information.
• Cross-functionally train in other areas of the store to enhance customer service and learn about products.
• Complete other duties as assigned.

Benefits

• Competitive pay and flexible schedules.
• Bonus opportunities based on sales performance.
• Multiple top-tier health insurance options.
• Tuition assistance program.
• Company-matching 401(k) and optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program for learning new trade skills.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees