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As a Sales Associate in the Outside Lawn & Garden department at Lowe's, you will play a vital role in delivering exceptional customer service while ensuring the store is clean, safe, and well-stocked with the products customers need. Your primary responsibility will be to assist customers with their home improvement projects by providing knowledgeable guidance and support. This includes welcoming customers, validating loading tickets, processing orders and deliveries accurately, and ensuring that customers receive their merchandise in a timely manner. You will engage in safe work practices and encourage your colleagues to do the same, contributing to a positive and secure shopping environment. In this role, you will be responsible for enhancing the customer experience by helping them select the right products, ensuring that quotes are accurate, verifying price labels, and confirming that all customer needs are met. You will also be tasked with listening to customers, using your expertise to assist them, and loading merchandise for their convenience. The responsibilities of a Customer Service Associate may vary depending on the department you support, which could include areas such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Your specific assignment will depend on hiring needs and your skillset. While this position does not require regular travel, there may be occasional travel for meetings, training sessions, or to support neighboring stores. You will be expected to work flexible hours, including mornings, afternoons, and evenings, any day of the week, to meet the needs of the store and its customers.