Full Time - Sales Associate - Building Materials - Closing

Lowe's-posted about 1 year ago
Full-time • Entry Level
Lake Havasu City, AZ
10,001+ employees
Building Material and Garden Equipment and Supplies Dealers
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As a Customer Service Associate at Lowe's, you will play a crucial role in providing exceptional customer service and assisting customers with their home improvement needs. This position involves engaging with customers, helping them find products, and ensuring a positive shopping experience. You will work in various departments based on hiring needs and skillsets, contributing to the overall success of the store.

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other areas of the store to help deliver the best customer service.
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.
  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 Months Experience using common retail technology, such as smart phones and tablets.
  • Reading, writing, and performing basic arithmetic (addition and subtraction).
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
  • 6 months of Retail and/or customer service experience.
  • Bi-lingual skills.
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).
  • Multiple top-tier health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k) and optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
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