Full Time Sales Agent (In-Office Call Center Position)

Life Protect 24 7 Inc-posted 2 months ago
$15 - $23/Yr
Full-time • Entry Level
Clearwater, FL
501-1,000 employees
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Here at Life Protect 24/7, we provide customers with peace of mind through our personal medical alert services. As a sales advisor, you will receive calls from a variety of customers, this creates an opportunity to share our service that rescues over 5,000 lives every month! Call Center sales representatives are the heartbeat of our culture – enthusiastic representatives of our company and advocates for our clients. Our upbeat call center work culture promotes development and individual training, games, incentives, and opportunities for advancement to help develop and solidify necessary sales skills. Sales representatives will effectively educate others about the importance of our product while bringing integrity and customer satisfaction to every interaction. Building rapport and establishing relationships with our customers is achieved by genuinely listening, identifying needs, communicating with clarity, and providing solutions to their questions and concerns.

  • Receive calls from customers and share information about services.
  • Educate customers on the importance of the product.
  • Build rapport and establish relationships with customers.
  • Listen to customer needs and provide appropriate solutions.
  • Communicate clearly and effectively with customers.
  • Manage time and multitask during calls.
  • Implement coaching and training sessions.
  • Follow instructions during group events and training sessions.
  • Must be at least 18 years of age.
  • High school diploma or equivalent preferred.
  • Sales experience and/or call center environment experience.
  • Strong communication skills (verbal, written, and interpersonal).
  • Ability to multitask, prioritize, and manage time.
  • Self-manage break times and clock ins.
  • Prolonged speaking ability for the duration of the shift.
  • Use of a computer/screen and typing for the duration of the shift.
  • Use of a headset for the duration of the shift.
  • Type accurately and effectively while conversing with customers.
  • Ability to understand and utilize various written materials.
  • Ability to move between scripts based on customer responses.
  • Implement changes to script and/or procedures.
  • Competitive Pay
  • Weekly Pay
  • Paid Training
  • Unlimited Over-Time
  • Paid Time Off
  • Medical, Dental, Vision, AD&D, and Life Insurance
  • HSA Options
  • 401k with Company Match
  • Employee Development Program
  • Employee Product Discount
  • Beautiful Call Center Work Space
  • Convenient access to walking trails and Norfolk Premium Outlets
  • Remote (Work From Home) / Hybrid available to employees after 6 months based on performance
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