Full Time - Merchandising Service Associate - Day
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About The Position
The Merchandising Service Associate at Lowe's plays a crucial role in ensuring that the store's merchandising standards are met while providing exceptional customer service. This position is primarily focused on executing Lowe's customer service policies and procedures, ensuring that all merchandise resets are completed according to company specifications. The associate will collaborate closely with the Merchandising Service team and management to communicate project priorities, schedules, and necessary materials. Although the role involves limited direct customer interaction, the associate is expected to engage with customers when opportunities arise, assisting them in locating and selecting merchandise, and providing knowledgeable responses to inquiries. In addition to customer service, the associate will be responsible for various merchandising tasks, including moving and replacing stock, building displays, and ensuring that all products are in their proper locations. The role requires the identification and removal of damaged products, verification of buyback items, and the maintenance of signage and pricing information throughout the store. The associate will also be tasked with maintaining a clean and safe store environment, which includes conducting safety reviews, adhering to housekeeping standards, and operating store equipment as needed. The position requires a proactive approach to problem-solving and a commitment to maintaining the store's merchandising standards. The associate will be held accountable for completing assigned tasks and ensuring that all displays are safe and in working order. This role is essential for driving sales and enhancing the overall shopping experience for customers at Lowe's.
