Full Time Medical Receptionist
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About The Position
The Boise Valley Asthma & Allergy Clinic is seeking a dedicated and organized Medical Receptionist to join our team. This full-time position requires an individual with a positive attitude and exceptional work ethic, who is willing to go above and beyond in their role. The Medical Receptionist will be responsible for managing the front desk operations, ensuring a smooth and efficient patient experience from the moment they arrive at the clinic. In this role, you will be the first point of contact for patients, answering phones in a professional manner, directing calls, making appointments, and assisting with billing inquiries. You will provide callers and patients with essential information, including company addresses, directions to the clinic, and other related information. It is crucial to obtain and accurately enter basic demographic information of patients into the Electronic Medical Record (EMR) system, verify insurance information, and inform patients about their options. Additionally, you will explain payment options to patients, reminding them that payment is due at the time of service. The role also involves collecting balances and copays on patient accounts at the time of service, reminding patients of their appointment details, and ensuring the confidentiality of personal and financial information in compliance with HIPAA protocols. You will be responsible for accurately entering procedures, insurance payments, and patient payments into the computer system, balancing at the end of the day. This position requires strong attention to detail, excellent communication skills, and the ability to work efficiently under pressure while maintaining a courteous demeanor.
