About The Position

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate/Loader, this means: Being friendly, professional, and engaging customers to help answer questions. Retrieving, loading, and replenishing merchandise. Helping customers and staff move merchandise safely. The Customer Service Associate/Loader assists customers by loading merchandise into their vehicles. The Customer Service Associate/Loader also replenishes shelves for the next customers. Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

Requirements

  • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months experience using common retail technology, such as smart phones and tablets.
  • Ability to obtain sales related licensure or registration as may be required by law.

Nice To Haves

  • 6 months retail experience.
  • 6 months experience as a Loader at any home improvement or hardware retailer.
  • 6 months experience working in any department at a Lowe's retail store.
  • 6 months retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
  • 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

  • Deliver quality customer service while maintaining a clean and stocked store.
  • Engage with customers to help answer questions.
  • Retrieve, load, and replenish merchandise.
  • Assist customers by loading merchandise into their vehicles.
  • Replenish shelves for the next customers.
  • Lift and move merchandise safely for staff and customers.

Benefits

  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
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